Shipping & Delivery Policy

At ParishudhFresh, we are committed to delivering quality packaged drinking water and related products in a timely and efficient manner. This Shipping & Delivery Policy outlines the terms governing the delivery of products ordered through our website.

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1. Delivery Areas

ParishudhFresh currently provides delivery services to selected locations within Bengaluru and surrounding serviceable areas.

Delivery availability depends on the customer's location and may be updated from time to time.

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2. Delivery Schedule

Orders are delivered based on the delivery slot selected by the customer during checkout.

• Same-day delivery may be available for eligible locations.
• Orders received after the daily cut-off time may be delivered on the next available delivery day.
• Delivery schedules may vary during holidays, weekends, or unforeseen circumstances.

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3. Delivery Charges

Delivery charges, if applicable, will be displayed during the checkout process before payment confirmation.

• Free delivery may be offered on selected orders or promotional campaigns.
• Additional charges may apply for remote locations.

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4. Order Processing

Once an order is placed and payment is successfully received, ParishudhFresh will process the order and schedule delivery.

• Customers will receive order confirmation after successful placement.
• Delivery updates may be communicated through SMS, phone call, or email.

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5. Delivery Attempts

Customers are requested to be available at the delivery address during the selected delivery slot.

• If the customer is unavailable, delivery may be rescheduled.
• Repeated failed delivery attempts may result in cancellation of the order.
• Additional delivery charges may apply for repeated delivery attempts.

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6. Delivery Delays

While we strive to deliver orders on time, delays may occur due to:

• Traffic conditions.
• Weather conditions.
• Public holidays.
• Operational or technical issues.
• Events beyond our reasonable control.

ParishudhFresh shall not be liable for delays caused by such circumstances.

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7. Water Can Exchange Policy

Customers ordering returnable water cans are expected to provide empty cans during subsequent deliveries.

• Empty cans will be exchanged against filled cans.
• New customers without exchange cans may be required to pay a refundable security deposit.
• Current refundable can deposit: ₹175 per can.

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8. Order Acceptance

Customers are requested to verify the delivered products at the time of delivery and immediately report any discrepancies.

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9. Contact Information

For any shipping or delivery-related inquiries, please contact us:

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10. Policy Changes

ParishudhFresh reserves the right to update or modify this Shipping & Delivery Policy at any time. Changes will be effective immediately upon publication on this page.